Contact
Nothing on this site is gated. Contact details are below, and the case review request form exists to give whoever responds enough context to be useful — not as a hurdle.
Direct contact
- Phone
- 562-480-2611
- contact@chapteronetax.com
- Availability
- Requests can be submitted at any time.
- Response time
- We typically reply within 24 hours, Monday to Friday.
Representation, where it happens at all, is performed by an independent tax professional — not by this site.
What to expect
A request is reviewed by a person and followed up by phone or email, whichever you choose. Contact is made personally by a person at an independent tax practice. This site does not send automated text messages, prerecorded calls, or autodialed calls, and does not add you to a marketing list. You can ask to stop being contacted at any time and the request will be honored.
Please do not send these
Do not include your Social Security number, bank account or card numbers, IRS online account credentials, or copies of returns or transcripts — not in the form, and not by email. None of it is needed to assess whether an evaluation makes sense, and email is not a secure channel. If sensitive information is needed later, it is collected through an appropriate secure process.
If a deadline is running
If you have received a notice that refers to a right to a hearing or to Form 12153, you are inside a 30-day window that does not reopen — see what that notice means. Say so when you get in touch, and include the date on the notice. Contacting this site does not extend, suspend or protect any deadline in your matter.
Request a case review
The case review request form collects enough to understand the situation and route it properly. It takes a couple of minutes.